Blocked Drain FAQs for Putney

If sewage is coming back up inside, if a gully outside won't stop overflowing, or if two or three fixtures give up draining together, treat it as urgent. Call (02) 9139 9982 straight away instead of waiting to see whether it clears on its own.

Call (02) 9139 9982 and we'll usually lock in a time for the same day. Prefer not to call straight away? Send your details through our contact page instead, and we'll ring back to confirm a time that suits your day.

Yes. A real person answers the phone day or night, not a machine and not an answering service. If it's the middle of the night and the drain won't wait, that call still gets picked up and a plumber gets moving.

You'll talk through what's going on, and we'll give you a rough idea of timing before we hang up. A plumber comes out, has a proper look, and confirms a fixed price before any work starts on the day.

It's $65 off the very first job we do for you, whatever that turns out to be, from a single blocked drain to a full CCTV inspection. It's taken off the fixed price we quote before we start, so the saving is real and confirmed upfront.

Yes. Getting a plumber out to inspect the job and put a fixed number on it never costs anything, whether or not you go ahead afterward. You only pay once you've said yes to the price we've agreed together.

No. Whatever price we agree on before starting is the number on your invoice at the end, nothing more. If something extra comes up along the way, we'll always talk it through and get your yes before touching it.

That covers the simplest kind of blockage, one a standard jet blast clears without any complications underneath. We still confirm the exact fixed number in person before touching anything, so there's no surprise waiting later.

Yes. A good number of Putney's older brick and fibro homes are being extended or knocked down and rebuilt, and every new build gets drainage laid to current standards. The original pipework next door might still be running untouched, and we service both equally.

Putney leans toward houses, semis and townhouses rather than big towers, but there are still strata blocks near Putney Village shops and along Charles Street. We work directly with owners corporations and strata managers just as readily as individual homeowners.

Putney is right in our patch, and we're regularly out in Ryde, Gladesville, Meadowbank, Mortlake and West Ryde too. Not on that list? Call (02) 9139 9982 and ask, because we cover more ground than most people expect.

They're one of the most common causes we see. Established gardens on Putney's post-war streets carry decades-old trees, and autumn leaf drop only adds to what ends up choking an older drain. Roots chase moisture into the smallest crack in a clay or earthenware joint.

As a general rule, the pipework on your own property is your responsibility, while the water authority looks after the main line and the point where it connects to your property. If you're not sure which side of that line a blockage sits on, we can check it for you on site.

Yes, they're behind more callouts than anything else we deal with. Flushable wipes are not flushable in any practical sense, catching on the tiniest rough edge inside a pipe and building into a full blockage over time.

All drainage work we do follows AS/NZS 3500, the national plumbing standard, along with any council or water-authority approval a bigger job might need. It's the same standard whether we're clearing a blockage or relining a full section of pipe.

If a repair we've carried out ever fails, we come back and fix it at no cost. That promise doesn't shrink over time, and it isn't hedged with anything in small print.